About Our Staff

At The Hand & Wrist Center, we employ professional, knowledgeable, and courteous individuals. We invite you to click on the names listed below to see each staff members’ areas of responsibility and to obtain their contact information.

Clinical Staff

Front Office and Billing Staff

Therapy Staff

  • Makayla H. Meistrell, OTR/L, Occupational Hand Therapist

Administration

 

Pamela Taunton, Clinical Supervisor, Chief Editor and Surgery Scheduler

Pam

  • Patient Care / Medical Staff member
  • Medical Reports
  • General Medical Correspondence
  • Medical Vendor Relations
  • Medical Customer Service
  • Surgery Scheduling and Customer Service
  • Surgery Authorizations, Benefits Verification and Correspondence
  • Email: pam@handwristcenter.com
  • Telephone: Ext. 103

 


Caroline Borillo, Lead Medical Assistant and Surgery Scheduler

Caroline

  • Patient Care / Medical Staff member
  • Medical Questions
  • Disability Forms and General Medical Correspondence
  • Prescription Refills
  • Surgery Scheduling and Customer Service
  • Surgery Authorizations, Benefits Verification and Correspondence
  • Email: caroline@handwristcenter.com
  • Telephone: Ext. 111

 


Robert Morales, Surgical and Clinical Assistant, Ortho Technician

  • Patient Care / Medical Staff member
  • Medical Questions
  • Email:
  • Telephone: Ext. 111

 


 

Kristi Hernandez, Front Office (and Medical) Assistant and Medical Biller

Kristi

  • Front Office Customer Service and Appointment Scheduler
  • Medical Records and Subpeona requests
  • Medical Billing Customer Service
  • Patient Care / Medical Staff member
  • Email: kristi@handwristcenter.com
  • Telephone: Ext. 113

 

 


Kimberly Garcia, Front Office and Billing Supervisor / Medical Biller

Kimberly

  • Front Office and Billing Customer Service
  • Medical Billing and Account Inquiries
  • Contract Liaison
  • Email: kimberly@handwristcenter.com
  • Telephone: Ext. 124

 

 


Sylvia E. Sandoval, Front Office Lead / Medical Biller

Sylvia

  • Front Office Customer Service and Appointment Scheduler
  • Medical Records and Subpeona requests
  • Medical Billing Customer Service
  • Email: sylvia@handwristcenter.com
  • Telephone: Ext. 112

 

 


 Makayla H. Meistrell, OTR/L, Occupational Hand Therapist

  • Patient Therapy Assessment and Care
  • Patient-Physician Liaison
  • Therapy Customer Service
  • Email: makayla@handwristcenter.com
  • Telephone: Ext. 116

 

 


Amanda Merino, ADN, BS, MBA, CRTP, Administrator

Amanda

  • Business and Financial Administration
  • Accounting and Tax Planning
  • Public Relations / Patient-Physician Liaison
  • Information Technology Director
  • Human Resources Director
  • Patient Care / Medical Staff member
  • Email: amanda@handwristcenter.com
  • Telephone: Ext. 105

 


 

 

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