The Hand & Wrist Center
3918 Long Beach Boulevard, Suite 100
Long Beach, CA 90807
Phone: (562) 424-9000
Monday, Wednesday, Friday: 7:30 a.m.–5 p.m.
Tuesday, Thursday: 7:30 a.m.–6 p.m.
About Our Staff
At The Hand & Wrist Center, we employ professional, knowledgeable, and courteous individuals. We invite you to click on the names listed below to see each staff members’ areas of responsibility and to obtain their contact information.
Pamela Taunton, Clinical Supervisor, Chief Editor and Surgery Scheduler
- Patient Care / Medical Staff member
- Medical Reports
- General Medical Correspondence
- Medical Vendor Relations
- Medical Customer Service
- Surgery Scheduling and Customer Service
- Surgery Authorizations, Benefits Verification and Correspondence
- Email: [email protected]
- Telephone: Ext. 103
Caroline Borillo, Lead Medical Assistant
- Patient Care / Medical Staff member
- Medical Questions
- Disability Forms and General Medical Correspondence
- Prescription Refills
- Surgery Scheduling and Customer Service
- Surgery Authorizations, Benefits Verification and Correspondence
- Email: [email protected]
- Telephone: Ext. 111
Rafael Valdez Estrada, Medical Assistant
- Patient Care / Medical Staff member
- Medical Questions
- Disability Forms and General Medical Correspondence
- Prescription Refills
- Email: [email protected]
- Telephone: Ext. 123
Robert Morales, Surgical and Clinical Assistant, Ortho Technician 
- Patient Care / Medical Staff member
- Medical Questions
- Email: [email protected]
- Telephone: Ext. 111
Kristi Hernandez, Front Office (and Medical) Assistant and Medical Biller
- Front Office Customer Service and Appointment Scheduler
- Medical Records and Subpeona requests
- Medical Billing Customer Service
- Patient Care / Medical Staff member
- Email: [email protected]
- Telephone: Ext. 113
Kimberly Garcia, Front Office and Billing Supervisor / Medical Biller
- Front Office and Billing Customer Service
- Medical Billing and Account Inquiries
- Contract Liaison
- Email: [email protected]
- Telephone: Ext. 124
Sylvia E. Sandoval, Front Office Lead / Medical Biller
- Front Office Customer Service and Appointment Scheduler
- Medical Records and Subpeona requests
- Medical Billing Customer Service
- Email: [email protected]
- Telephone: Ext. 112
Makayla H. Meistrell, OTR/L, Certified Occupational Hand Therapist 
- Patient Therapy Assessment and Care
- Patient-Physician Liaison
- Therapy Customer Service
- Email: [email protected]
- Telephone: Ext. 116
Amanda Merino, ADN, BS, MBA, CRTP, Administrator
- Business and Financial Administration
- Accounting and Tax Planning
- Public Relations / Patient-Physician Liaison
- Information Technology Director
- Human Resources Director
- Patient Care / Medical Staff member
- Email: [email protected]
- Telephone: Ext. 105
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